Effective Date: August 21, 2025
Company Name: The Eiderdown LLC
Website: https://theeiderdown.com
Email: [email protected]
Phone: +1 310-690-2592

By accessing and using this website, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By visiting, browsing, or making a purchase on theeiderdown.com, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree, you should not use this website.

2. Eligibility

To use this website, you must be at least 18 years of age or using the website under the supervision of a parent or legal guardian.

3. Product Availability

All products listed on our website are subject to availability. We reserve the right to limit the quantity of products sold, discontinue products, or cancel orders at our discretion.

4. Pricing and Payment

We reserve the right to change prices at any time without prior notice. Payment must be made in full at the time of purchase. See our Payment Policy for more details.

5. Order Processing and Shipping

Orders are processed within 1–2 business days and typically delivered within 3–7 business days. Shipping is currently available with United States, Australia, Austria, Belarus, Belgium, Canada, Czechia, Denmark, Finland, France, Georgia, Germany, Greece, Hungary, India, Ireland, Israel, Italy, Japan, Kazakhstan, Lebanon, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Russia, Slovakia, Spain, Sweden, Switzerland, Türkiye, Ukraine, United Kingdom. For more information, visit our Shipping Policy.

6. Returns and Refunds

You may return eligible items within 30 days of delivery. Items must be in new condition. Refunds are processed within 7 business days after receiving and inspecting the returned product. Please read our Return and Refund Policy for complete details.

7. Intellectual Property

All content on this site, including images, text, graphics, logos, and designs, is the property of The Eider Down Inc or its licensors. You may not reproduce, distribute, or use any content without prior written permission.

8. Limitation of Liability

The Eider Down Inc shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of this website or products purchased through it.

9. User Conduct

You agree not to misuse our website or services. Prohibited activities include, but are not limited to:

Engaging in fraudulent transactions
Interfering with website functionality
Uploading harmful or malicious code

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of these external sites.

11. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how your personal data is handled.

12. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Continued use of the site constitutes your acceptance of the revised terms.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

The Eiderdown LLC
1500 Worcester RD, Framingham, MA 01702, United States
Email: [email protected]
Phone: +1 310-690-2592
Business Hours: Monday to Friday, 9:00 am – 5:00 pm (MST)

By using theeiderdown.com, you agree to these terms in full. Thank you for shopping with us.