Privacy Policy
Effective Date: August 7, 2025
Company: The Eider Down Inc
Website: https://theeiderdown.com
Contact: [email protected] | +1 307-226-1587
At The Eider Down, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping and billing address, and payment details (processed securely via third-party payment processors).
- Order Information: Products ordered, date and time of purchase, and delivery preferences.
- Device Information: IP address, browser type, device type, operating system, and pages you visit on our site.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide shipping updates and customer support
- Send order confirmations and transactional emails
- Improve our website and services
- Communicate promotions or updates (if you opt in)
We do not sell or rent your personal information to third parties.
3. Sharing Your Information
We only share your information with trusted third parties when necessary to operate our business, including:
- Payment processors (e.g., Stripe, PayPal)
- Shipping carriers (e.g., USPS, UPS, FedEx)
- Website analytics tools (e.g., Google Analytics)
- Legal requirements when compelled to comply with applicable laws or enforce our policies
4. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences
- Enhance your shopping experience
- Analyze website traffic
You can control cookies through your browser settings. Disabling cookies may affect certain features of our website.
5. Data Security
We implement reasonable security measures to protect your information, including SSL encryption and secure data storage. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications at any time
To exercise these rights, please email us at [email protected].
7. Children’s Privacy
Our website is not intended for use by children under the age of 13. We do not knowingly collect information from children.
8. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with the revised effective date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us:
The Eider Down Inc
30 N Gould St Ste R, Sheridan, WY 82801, United States
Email: [email protected]
Phone: +1 307-226-1587
Business Hours: Monday to Friday, 9:00 am – 5:00 pm (MST)