Payment Policy

At The Eiderdown, we are committed to providing a seamless and secure payment experience for our customers worldwide. Please review our payment terms below.

Accepted Payment Methods

We currently accept the following secure payment options:

  • Credit & Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal
  • Apple Pay / Google Pay (where available)
  • Bank Transfer (Wire Transfer) – recommended for high-value orders
  • Escrow Services (available on request for large custom orders)

Currency

If you are purchasing internationally, your bank or payment provider may apply exchange rates and fees at checkout.

Payment Processing

  • Orders must be paid in full at the time of purchase before they are confirmed and processed.
  • For bank transfers, payment details will be provided at checkout or by direct invoice. Orders will be processed once payment is received and confirmed.
  • For escrow payments, funds are held securely until delivery is confirmed. Please contact us before placing an escrow order.

Taxes & Duties

  • U.S. orders will include applicable sales tax where required by law.
  • International customers are responsible for any customs duties, VAT, or import taxes charged by their local authorities.

Payment Security

  • All online transactions are protected with SSL encryption to ensure your information is safe.
  • We never store your payment details.

Failed or Delayed Payments

  • If a payment is declined or not received within 48 hours, the order may be automatically canceled.
  • For assistance, please contact our customer care team at [email protected].