Free Worldwide Shipping on all orders.

Shipping Policy

At The Eiderdown, we are committed to delivering your orders promptly and with care. Below you will find all the necessary information regarding our shipping process within the United States.

Shipping Area

We currently ship to United States, Australia, Austria, Belarus, Belgium, Canada, Czechia, Denmark, Finland, France, Georgia, Germany, Greece, Hungary, India, Ireland, Israel, Italy, Japan, Kazakhstan, Lebanon, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Russia, Slovakia, Spain, Sweden, Switzerland, Türkiye, Ukraine, United Kingdom.

Order Cut-Off Time

  • Orders placed before 04:00 PM (GMT-07:00) Mountain Standard Time (Phoenix) will begin processing the same business day.
  • Orders placed after the cut-off time will be processed on the next business day.

Handling Time

  • Orders are processed and prepared for shipment within 1-2 business days.
  • Our business days are Monday to Friday, excluding holidays.

Transit Time

  • After dispatch, delivery typically takes 3-7 business days, depending on your location.
  • Transit times are calculated from the date of dispatch and apply to deliveries made Monday through Friday.

Shipping Cost

We are pleased to offer Free Shipping on all orders. No additional fees or surcharges will be applied at checkout.

Shipping Partners

We use reliable and well-known shipping carriers based on your location to ensure timely delivery. Our shipping partners include:

  • USPS – United States Postal Service
  • UPS – United Parcel Service
  • FedEx – Federal Express

The carrier may vary depending on your region and the size or nature of your order.

Currency

All prices and shipping values on our website are listed in US Dollar, Australian Dollar, Euro, Belarusian Ruble, Canadian Dollar, Czech Koruna, Danish Krone, Hungarian Forint, New Zealand Dollar, Norwegian Krone, Swedish Krona, Swiss Franc.

Tracking Information

Once your order has been shipped, a confirmation email with a tracking number will be sent to the email address associated with your order. You can use this information to track your delivery at any time.

Delays and Exceptions

While we strive to meet all delivery timelines, unforeseen circumstances such as weather conditions, public holidays, or carrier delays may occasionally affect delivery schedules. We appreciate your understanding in such situations.

Contact Us

If you have any questions about your order or shipping status, feel free to contact us:

  • Email: [email protected]
  • Phone: +1 310-690-2592
  • Business Hours: Monday to Friday, 9:00 am – 5:00 pm
  • Time Zone: (GMT-07:00) Mountain Standard Time (Phoenix)

Company Details

  • Business Name: The Eiderdown LLC
  • Business Registration: 2025-001711393
  • Registered Address: 1500 Worcester RD, Framingham, MA 01702, United States

We value your trust and look forward to delivering quality products right to your doorstep.