FREE SHIPPING WORLDWIDE
WE OFFER FREE SHIPPING TO ALL OUR VALUED CUSTOMERS, CHOOSING THE RIGHT PRODCUTS FOR YOU DEPENDS ON MANY FACTORS. WHAT’S IDEAL FOR ONE PERSON CAN BE DIFFERENT FOR ANOTHER.
FREE SHIPPING
TIME ZONES AND DELIVERY RATES IN FOLLOWING TABLE
- Europe – 7 to 10 working days
- United Kingdom – 7 to 14 working days
- Rest of the World – 10 to 21 working days
Note: Please allow a couple extra days for delivery during holiday periods, especially between Christmas and New Year’s.
STATUS OF YOUR ORDER
Tracking Your Order: Stay Informed Every Step of the Way
Once your order has been dispatched you will receive a Track & Trace code via email, which you can use to monitor the journey of your package until it reaches your doorstep. This allows you to stay informed and anticipate the arrival of your order.
If you have a question about the status of your order, please give us a call or send us an email. We will help you at any time and let you know where your delivery is currently located.
STAY UPDATED ON YOUR ORDER STATUS
Upon placing your order, you will receive an automated order confirmation email containing your unique order number.
RECEIVING YOUR ORDER
Convenient and in Compliance with EU Regulations
Your order will be delivered to the address you provided at the time of purchase. Rest assured that all goods will be delivered in full compliance with EU law for international purchases. This includes a mandatory 14-day return period, as stipulated by consumer protection regulations.
OUR SATISFACTION GUARANTEE
Extended Return Period for Complete Peace of Mind
Our commitment to your satisfaction extends beyond a standard return period, allowing you to fully appreciate the comfort and quality of our products.
At inselsleep.com, we strive for your complete satisfaction with your duvet purchase. We want you to feel confident in your decision, which is why we offer an extended return period of up to 30 days from your initial purchase. We believe that you should have ample time to experience the quality, comfort, and benefits of our duvets. If, for any reason, you find yourself unsatisfied, you can return the duvet within this extended timeframe.
RECEIPT OF THE ORDERED GOODS
The items you have ordered will be delivered to the delivery address you have specified. Of course, these are delivered in accordance with the legal regulations for selling online.
VAT AND HANDLING FEES
Please note that the prices displayed on our website include VAT and potential extra delivery charges for UK-based customers.
PLEASE NOTE THE FOLLOWING DETAILS FOR SPECIFIC CUSTOMER GROUPS
EU-based customers: VAT will not be charged at checkout, so you can complete your purchase without any additional payments upon delivery.
Customers outside of Europe: Depending on your country of delivery, you may be subject to VAT, customs duties, and handling fees. It is important to be aware of the regulations and fees specific to your location.
If you have any questions or concerns regarding VAT or handling fees, please don’t hesitate to reach out to our customer support team. We are here to assist you and provide any necessary clarification. For any support do contact us at [email protected] or through contact us page.
